Paul glues new dust covers on the repaired speakers. 1
Not long ago, we started to notice a distorted “buzzing” sound from our left and right front speakers in our family┬ároom, particularly when the TV was playing something with a lot of bass (like explosions, engine noise, or gunfire). I love our family room speakers. They’re made by an English […]

Rave: The LoudSpeaker Store (Kent, WA)

Grohe LadyLuxe Pro kitchen faucet 2
Fair is fair. When a company gets it wrong, I blog about it. When a company gets it right, I also blog about it. This week, a couple of companies got it right. The first company is Grohe, makers of high-end kitchen and bath products. They have the rare distinction […]

Rave: Grohe & Insinkerator Customer Service

Mangroomer Customer Service Rocks 1
What do flashlight manufacturer Maglite, bathroom fixture maker Kohler, and manscaping maven Mangroomer have in common? Awesome customer service, that’s what. All three companies have impressed me in the past week with top-notch customer service. Maglite Rave First, I noticed last week that one of my C-cell Maglite flashlights was […]

Rave: Maglite, Kohler, and Mangroomer Customer Service

Blueline PowerCost Monitor Facebook Post 5
Initially, I had intended this post to be one of my “rant” posts. In fact, I’d already written it in my head after a frustrating day of wrestling with a combination of badly-behaved piece of network hardware and unhelpful front-line tech support personnel. Regular followers of my blog are familiar […]

Rave: Blueline Innovations Customer Service