Ecobee Discussion Forum for Owners, Installers, and Enthusiasts 1

I’ve written a number of posts about the Ecobee Smart Thermostat since installing my first one in 2010. Since then, I’ve received a number of comments and emails asking if I knew of any discussion forums for Ecobee users. I didn’t, so I decided to launch my own using Google Groups.

UPDATE! I’ve now incorporated the Ecobee User Group as a section of

The Ecobee section on that forum is a resource to current and prospective Ecobee owners, and I’ve even been able to some of Ecobee Inc’s staff to lurk in there and help answer questions. 🙂

Please keep in mind, however, that it is an unofficial forum for Ecobee products (meaning we’re not affiliated with Ecobee Inc in any way). It’s just a place to discuss heir products, answer each others’ questions when possible, provide peer support, and promote the further use of these products.

  • Bill Brickey

    Ecobee 3 installed during winter and now that I need my a/c at first it took out my equipment transformer. I replaced transformer but as I check I only get about 13 volts on the wire to the condenser contactor. I am a HVAC tech so I know about these things. When in heat and the unit calls the fan comes on then shuts down then the furnace ignites comes on then fan works fine. Has kept the house warm. The issue is why am I not getting 24 volts to the condenser. I have checked all wires and last night I called customer service we made some adjustments in the stats programing and it worked for a short time. The rep said that they would send me a new stat but should work until the new one shows up. Any ideas on your end??? I am thinking about installing a different one until the new ecobee shaows up.